FAQS

Print
Press Enter to show all options, press Tab go to next option
  1. When should I arrive for my flight? 
    90 minutes before scheduled departure for domestic travel and 2 hours prior to departure for international travel.  Travelers who need to check a bag and/or obtain a boarding pass, must be at the terminal a minimum of 45 minutes prior to their flight’s departure.  No exceptions.
  2. Is the Airport open 24 hours? 
    No.  The airport opens daily at 4:15am.  The Airport is locked after all passengers have departed the terminal following the 10pm final landing of the night.
  3.  What is the local phone number for the ground handlers? 
    712-258-3451. The number is answered two hours prior to each scheduled departure.
  4. What number do I call regarding lost luggage? 
    1-800-535-5225 or 712-258-3451
  5. How do I book a flight? 
    Call American Airlines at 1-800-433-7300 or visit aa.com
  6. If I believe I left an item at Sioux Gateway Airport or on my flight what number do I call? 
    712-279-0169 during normal business hours M-F 7am-4pm or after hours 712-898-4695.
  7. What are the ticket counter hours? 
    The ticket counter opens 2 hours prior to each scheduled departure.
  8. What are the parking fees? 
    The first 30 min in both the long term and short term parking are free.  Daily rates are $7.00 for long term, and $10.00 for short term. 
  9. What are the rules regarding carrying liquids on the flight? 
    Visit TSA.gov
  10. What form of ID can I use and what do I do if I have lost my driver’s license? 
    Visit TSA.gov
  11. Need special assistance? 
    Call 712-258-3451 or 1-800-433-7300
  12. Traveling with animals or need to transport an animal?
    Call -1-800-433-7300
  13. Drone Information: 712-258-2309   Visit FAA.gov
  14. Local TSA Number: 712-255-4754
  15. Fixed Based Operator - Hawthorne Global Aviation: 712-258-6563