Customer Service

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City of Sioux City
Customer Service Center
405 6th Street
712-279-6132, Option 1
customerservice@sioux-city.org

The Customer Service Center is a single-stop, multipurpose facility. The Center is designed to provide a variety of services to our citizens. Located on the first floor of City Hall, the Center allows for easily accessible, comfortable seating or walk-in service. The Center provides you with information and referrals and is a centralized point for licensing and bill paying.

Services provided by the Customer Service Center Include:

Parking Ticket Courtesy Drop Box Locations

  • 300 Block of Jones, 6th and 7th Streets;
  • 400 Block of Nebraska Street; 500 Block of Jackson and Pierce Streets;
  • 1000 Block of 4th Street and Police Headquarters Lobby.

The Customer Service Center is open 8:00 a.m. to 5:00 p.m. Monday through Friday excluding holidays. During our hours of operation you may reach a Customer Service Specialist at 712-279-6132, Option 1.

City Hall is closed on the following holidays: New Years Day, Martin Luther King Day, Presidents' Day, Memorial Day, July 4th, Labor Day, Veterans Day, Thanksgiving Day, the Friday after Thanksgiving and Christmas Day.

Payment by Check Information/Check Conversion

When you make a check payment to the City of Sioux City, you authorize us to use information from your check to make a one-time electronic fund transfer from your account.
Funds may be withdrawn from your account as soon as the same day we receive your payment. You will not receive your check back from your financial institution.

 

New Utility Service

 

Please correct the field(s) marked in red below:

If you are buying a home in Sioux City use this form to initiate Utility Service. Utility Service includes water, sewer, solid waste collection and storm drain fee. The following information will help us to better respond to your request. Thank you!


IF YOU ARE RENTING YOU WILL NEED TO CONTACT US DIRECTLY BY CALLING 712-279-6132 Option 1 OR VISITING THE CUSTOMER SERVICE CENTER IN CITY HALL, 405 6TH STREET, 8:00 A.M. TO 5:00 P.M., MONDAY THROUGH FRIDAY EXCLUDING HOLIDAYS.

Contact Details
 *
Contact Details
Please provide the address for which you are requesting service:
 *
Please provide the address for which you are requesting service:
Please provide a telephone number where you can be reached between the hours of 8:00 a.m. to 5:00 p.m., a Customer Service Specialist will contact you soon, usually within 2 business days.
 *
Please allow 7 to 10 days to establish your service.
Are you using a Realtor?
Are you using a Realtor?

A Customer Service Specialist will contact you soon, usually within 2 business days. The City of Sioux City Customer Service Center is open Monday through Friday 8:00 a.m. to 5:00 p.m. excluding holidays, call 712-279-6132 with questions.


THANK YOU!