Pay Utilities Online

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City of Sioux City
Customer Service Center
712-279-6132, Option 1
customerservice@sioux-city.org

 

***Set Up a User Account***

(Using Internet Explorer?)
(PCI Compliance)

Set Up a User Account and then click on "New User" on the top right of the Click2GOV Utility Billing home page.

 

With a User Account, from this page you will be able to:

Pay your City Utility Bills online (water, sewer, solid waste, and storm drain fee).
• Find information on starting New Utility Service.
Sign up for e-Notification and Paperless Billing.
Set Up Automatic City Utility payments.
Provide Water Meter Read for Utility Billing.
Request Utility Billing Information.

 

Pay Your City Utility Bills

Login to your account and pay your Utility Bill online.

Payment Drop Box Locations: HyVee Stores, Indian Hills Fareway, and across the street from City Hall.

 

Start New Utility Service

Buying? Scroll down to complete a New Utility Service application.
Renting? Call the Customer Service Center at 712-279-6132, Option 1.
Or visit City Hall Customer Service Center at 405 6th Street for assistance.

 

E-Notification and Paperless Billing

Login to your account and sign up for e-notification and paperless billing.

 

Set Up Automatic Utility Account Payments

Complete an Automatic Utility Payment form to deduct payments from your checking or savings account. Deliver completed forms to the Customer Service Center, 405 6th Street, or mail forms to the City of Sioux City, Customer Service Center, PO Box 447, Sioux City, Iowa 51102. For questions, call the Customer Service Center at 712-279-6132, Option 1.

 

Water Meter Read for Utility Billing

Provide your Water Meter Read by email to Customer Service. Please include your address and account number.

 

Request Utility Billing Information

Request Utility Billing Information.

 

City of Sioux City ~ Customer Service Center
712-279-6132, Option 1
customerservice@sioux-city.org

Joe Uran
Customer Service Supervisor
712-279-6852
juran@sioux-city.org

Lisa McCardle
Customer Service Division Manager/City Clerk
712-279-6310
lmccardle@sioux-city.org

Payment by Check Information - Check Conversion

When you make a check payment to the City of Sioux City, you authorize us to use information from your check to make a one-time electronic fund transfer from your account.
Funds may be withdrawn from your account as soon as the same day we receive your payment. You will not receive your check back from your financial institution.

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Homeowner repair guidelines
Read additional information on the protection plans available to you

 

New Utility Service Form

Please correct the field(s) marked in red below:

If you are buying a home in Sioux City use this form to initiate Utility Service. Utility Service includes water, sewer, solid waste collection and storm drain fee. The following information will help us to better respond to your request. Thank you!


IF YOU ARE RENTING YOU WILL NEED TO CONTACT US DIRECTLY BY CALLING 712-279-6132 Option 1 OR VISITING THE CUSTOMER SERVICE CENTER IN CITY HALL, 405 6TH STREET, 8:00 A.M. TO 5:00 P.M., MONDAY THROUGH FRIDAY EXCLUDING HOLIDAYS.

Contact Details
 *
Contact Details
Please provide the address for which you are requesting service:
 *
Please provide the address for which you are requesting service:
Please provide a telephone number where you can be reached between the hours of 8:00 a.m. to 5:00 p.m., a Customer Service Specialist will contact you soon, usually within 2 business days.
 *
Please allow 7 to 10 days to establish your service.
Are you using a Realtor?
Are you using a Realtor?

A Customer Service Specialist will contact you soon, usually within 2 business days. The City of Sioux City Customer Service Center is open Monday through Friday 8:00 a.m. to 5:00 p.m. excluding holidays, call 712-279-6132 with questions.


THANK YOU!