Utilities Online

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Utilities provided by the City of Sioux City consist of water, sewer, solid waste, and storm drain maintenance fee. The information on this page will help you set up new service, pay current utilities online, and assist you with other available services.

Click here for Information on Supported Web Browsers effective June 17, 2018

If you are already a City Utility Billing customer click here to  Set Up an Online Account, click on "New User" at the top right of the Click2GOV Utility Billing home page to create your account.  If you need assistance setting up your online account contact the Customer Service Center, 712-279-6132, Option 1, or customerservice@sioux-city.org

 After you create your online account you will be able to:

Need more information? You may Request Utility Billing Information by email, click here and a Customer Service Specialist will respond to you within 24 hours.

You can Set Up Automatic Utility Payments by Completing the Bank Authorization Form, payments will be automatically deducted each month from your checking or savings account.  You can email the completed form to customerservice@sioux-city.org; mail it to the Customer Service Center, PO Box 447, Sioux City, Iowa 51102; or deliver the completed form to the Customer Service Center, 1st Floor in City Hall, 405 6th Street.  If you have questions call the Customer Service Center at 712-279-6132, Option 1.

If you can't make it to City Hall during regular business hours we have Payment Drop Boxes located at HyVee Stores, Indian Hills Fareway, and across the street from City Hall.

Are you Buying a new home in Sioux City?  Scroll down to complete a New Utility Service Application online.

If you are Renting, please call the Customer Service Center at 712-279-6132, Option 1, or go to the Customer Service Center on 1st Floor in City Hall, 405 6th Street, to start new service.

 Contact Us:

Customer Service Center

712-279-6132, Option 1
customerservice@sioux-city.org

Joe Uran
Customer Service Supervisor
712-279-6852
juran@sioux-city.org

Lisa McCardle
Customer Service Division Manager/City Clerk
712-279-6310
lmccardle@sioux-city.org

 

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Homeowner Utility Repairs and HomeServe

The City of Sioux City Utility has partnered with HomeServe USA Repair Management Corp., an independent company separate from the City of Sioux City.

HomeServe offers these optional service plans as an authorized representative of the City of Sioux City.  Through HomeServe you can buy affordable emergency repair plans that provide protection against costly and inconvenient repairs to the systems in your homes and properties.

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Payment by Check Information - Check Conversion

When you make a check payment to the City of Sioux City, you authorize us to use information from your check to make a one-time electronic fund transfer from your account.  Funds may be withdrawn from your account as soon as the same day we receive your payment. You will not receive your check back from your financial institution.

 

 

Buying a new home?  Start Utility Service online using this application:

Please correct the field(s) marked in red below:

If you are buying a home in Sioux City use this form to initiate Utility Service. Utility Service includes water, sewer, solid waste collection and storm drain fee. The following information will help us to better respond to your request. Thank you!


IF YOU ARE RENTING YOU WILL NEED TO CONTACT US DIRECTLY BY CALLING 712-279-6132 Option 1 OR VISITING THE CUSTOMER SERVICE CENTER IN CITY HALL, 405 6TH STREET, 8:00 A.M. TO 5:00 P.M., MONDAY THROUGH FRIDAY EXCLUDING HOLIDAYS.

Contact Details
 *
Contact Details
Please provide the address for which you are requesting service:
 *
Please provide the address for which you are requesting service:
Please provide a telephone number where you can be reached between the hours of 8:00 a.m. to 5:00 p.m., a Customer Service Specialist will contact you soon, usually within 2 business days.
 *
Please allow 7 to 10 days to establish your service.
Are you using a Realtor?
Are you using a Realtor?

A Customer Service Specialist will contact you soon, usually within 2 business days. The City of Sioux City Customer Service Center is open Monday through Friday 8:00 a.m. to 5:00 p.m. excluding holidays, call 712-279-6132 with questions.


THANK YOU!