SCFR Operations Division is currently staffed with 135 personnel comprised for uniform firefighters and single-role EMTs and Paramedics. All firefighters are state certified Emergency Medical Technicians, and are trained to either the Basic, Advanced, or Paramedic levels as defined by the State of Iowa.

Personnel working in the Operations Division are assigned to one of three shifts, and will normally work a 56-hour work week consisting of 24-hour work shifts. Personnel assigned to this schedule will typically work nine, 24-hour shifts each 28 day period. Personnel begin their work shift at 8:00 a.m. and are relieved the following morning at 8:00 a.m., pending those crews are not at the scene of an emergency.

The department maintains a minimum staffing requirement of 35 personnel on duty each shift, and are assigned to one of seven engines, two trucks, at least three medic units, and one shift commander.

The following is a chart which depicts SCFR's historical call volume since 2000.